These Terms and Conditions (“Terms”) govern your use of the website located at tristatemachineryrepair.com (the “Site”) and any purchase, repair service, or other transaction made through it, operated by Tri-State Machinery, LLC (“Tri-State Machinery,” “we,” “us,” or “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Company Information
Tri-State Machinery, LLC Phone: 201-666-1571 Email: Info@TriStateMachineryRepair.com Servicing NJ, NY, PA & CT
2. Use of the Website
You agree to use this Site only for lawful purposes. You may not use the Site to submit false information, interfere with its operation or security, or attempt to access areas not intended for public use. We reserve the right to suspend or terminate access for any user who violates these Terms.
3. Products, Pricing & Availability
- All product descriptions, specifications, and images are provided as accurately as possible, but we do not warrant that descriptions or other content are error-free, complete, or current.
- Prices are subject to change without notice. In the event of a pricing or listing error, we reserve the right to cancel or refuse any order arising from that error, even after an order has been submitted or confirmed.
- Used machinery listings reflect the equipment’s condition at the time of listing; condition, hours of use, and included accessories may vary and will be described as accurately as possible at time of sale.
4. Orders & Payment
- Orders are not confirmed until payment (or an approved purchase order, for qualifying institutional/school accounts) is received and accepted by Tri-State Machinery,L.L.C.
- We accept [ACH, check, purchase orders for approved institutional accounts, etc.].
- For purchase-order transactions, payment terms are [due on delivery / etc. — confirm with owner] unless otherwise agreed in a written agreement .
- Applicable sales tax will be added based on the shipping/delivery address and applicable state law.
5. Shipping & Delivery
- Shipping method, freight cost, and estimated delivery timeframes will be provided at the time of order for machinery and heavy equipment; large equipment typically ships via freight carrier and may require liftgate or inside delivery arranged in advance for an additional fee.
- Estimated delivery dates are not guaranteed. Tri-State Machinery is not responsible for delays caused by carriers, manufacturers, or circumstances beyond our reasonable control.
6. Returns, Refunds & Cancellations
- Used equipment and special-order/custom items: sold as-is; final sale, no returns.
- Accessories, blades, and consumable parts are non-returnable
- Repair services: once labor or diagnostic work has begun, service fees are non-refundable; parts ordered specifically for a repair may be non-returnable if special-ordered.
- To request a return or discuss a damaged/incorrect shipment, contact us at Info@TriStateMachineryRepair.com or 201-666-1571.
7. Warranties & Disclaimers
- New equipment: covered by the applicable manufacturer’s warranty only (e.g., SawStop, SCM, Laguna, Oneida Air Systems). Tri-State Machinery will assist in facilitating manufacturer warranty claims but does not independently warrant new equipment beyond what the manufacturer provides.
- Used equipment: sold “AS IS, WHERE IS,” with no warranty of merchantability, fitness for a particular purpose, or condition, express or implied, except as specifically stated in writing at time of sale.
- Repair services: workmanship on repairs performed by Tri-State Machinery is warranted for [X] days agree upon from the date of service, covering labor and parts installed by us, and excludes damage resulting from misuse, lack of maintenance, or unrelated mechanical failure.
- Machinery safety: all equipment sold or serviced by Tri-State Machinery is intended for use only by trained, qualified operators in compliance with the manufacturer’s instructions and applicable OSHA and workplace safety regulations. The buyer is solely responsible for proper installation, safe operation, employee training, and compliance with all applicable laws.
8. Limitation of Liability
To the fullest extent permitted by law, Tri-State Machinery, LLC shall not be liable for any indirect, incidental, special, or consequential damages — including lost profits, lost production time, or property damage arising from the purchase, use, installation, or repair of any product or service, except where such liability cannot be excluded by law. Our total liability for any claim shall not exceed the amount paid for the specific product or service giving rise to the claim.
9. Intellectual Property
All content on this Site including text, images, logos, and product photos is the property of Tri-State Machinery, LLC or its licensors and may not be copied, reproduced, or used without prior written permission.
10. User Accounts
If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect and use information submitted through checkout, contact forms, and account registration.
12. Governing Law & Disputes
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Any dispute arising from these Terms or use of the Site shall be resolved in the state or federal courts located in New Jersey.
13. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top will reflect the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
Questions about these Terms can be directed to: Tri-State Machinery, LLC Info@TriStateMachineryRepair.com 201-666-1571
